Esp32 Privacy Policy — How We Protect Your Data
This Privacy Policy explains what information esp32 collects, how we use it, and the security measures we take to protect the personal data of Malaysian users. Please read it carefully before using our platform.
1. Information We Collect
Esp32 collects several categories of information when you register and use our platform. This is to ensure we can provide you, as a Malaysian user, with a secure, seamless, and relevant experience.
- Full name as per identification document
- Active Malaysian phone number
- Email address (if provided)
- Date of birth for age verification
- Device type and operating system
- Web browser type and version
- IP address and country location
- Language and timezone settings
- Payment methods used (e.g. TNG, Maybank)
- Deposit and withdrawal records in RM
- In-account transaction history
- Pages visited and time of visit
- Games played and session duration
- In-platform actions such as clicks and searches
For enquiries related to your personal data: [email protected]
2. How We Use Your Information and Cookies
Esp32 uses collected information for limited, legitimate purposes only. We do not use your data for anything unrelated to the operation of the platform.
The primary purposes for which we use your data are:
- Account management — processing registration, identity verification and secure access to your account.
- Transaction processing — verifying deposits and withdrawals in MYR and maintaining accurate financial records.
- Platform security — detecting suspicious activity, preventing fraud and protecting other users.
- Service improvements — analysing usage patterns to improve platform performance and usability.
- Service communications — sending important notifications about your account, transactions or policy changes.
Cookies & Tracking
Esp32 uses cookies and similar tracking technologies to deliver a better user experience. These include session cookies required for core platform functionality, preference cookies that save your language and display settings, and analytics cookies that help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings, though this may affect certain features on the esp32 platform. Third-party cookies used for advertising or cross-site tracking are not activated without your consent.
3. Data Storage, Security and Third-Party Sharing
All personal data collected by esp32 is stored on servers protected with SSL encryption and strict access controls. We implement appropriate technical and organisational security measures to prevent unauthorised access, data loss or disclosure.
Data retention periods depend on service requirements — active account data is retained for as long as the account remains active, while financial transaction data is kept in accordance with applicable legal and accounting requirements in Malaysia.
Third-Party Sharing
Esp32 does not sell, rent, or disclose users' personal data to third parties for marketing purposes without your explicit consent. However, we may share information in the following limited circumstances:
- Payment providers — transaction details required to process RM deposits and withdrawals are shared with trusted and verified payment providers.
- Legal requirements — esp32 will disclose the required information if directed by a competent Malaysian authority or pursuant to a court order.
- Platform security — in cases involving fraud investigations or serious security threats, relevant information may be shared with recognised security partners.
4. Your Rights Over Your Personal Data
As a registered esp32 user, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act (PDPA):
Request a copy of the data we hold on you
Correct inaccurate information
Request deletion of your data when eligible
To exercise any of these rights, contact us at [email protected] and clearly state your request. We will process it within 14 business days and notify you of the action taken.
Please note that some deletion requests may not be fully fulfilled if the data in question is still required to meet ongoing legal or contractual obligations.
5. Policy Changes & How to Contact Us
Esp32 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or platform improvements. Any significant changes will be published on this page along with the updated effective date.
Users who continue to use the platform after any policy update is published are considered to have accepted the revised Privacy Policy. We encourage you to review this page periodically, especially before making any new financial transactions.
Contact the esp32 Privacy Team
If you have any questions, concerns or requests regarding your privacy and personal data, please reach out to us through the following channels:
- Email: [email protected]
- FAQs: Visit our FAQ page for instant answers
We aim to respond to all privacy-related enquiries within 3–5 business days.
Your Privacy Is Our Priority
Esp32 is committed to protecting the personal data of every Malaysian user. Register with confidence or log in to access all platform features with full data protection.